Policies
Website Terms & Conditions
Last updated: 14 September 2026
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1. About These Terms
These Terms & Conditions apply to your use of the Explore Breathe Repeat website and to purchases made through our online store.
Please read them before placing an order.
By placing an order through our website, you agree to these Terms & Conditions. Nothing in these terms affects your statutory rights as a consumer.
Explore Breathe Repeat is operated by C. Sutton, who also trades as Berry & Grouse.
Email: explore.ember@gmail.com
Throughout these terms, “Explore Breathe Repeat”, “we”, “us” and “our” refer to the business operating this website.
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2. Our Website
We aim to keep the information on our website accurate and up to date. However, product availability, prices, imagery and other website content may occasionally change or contain an error.
We may update, change or temporarily withdraw parts of the website where reasonably necessary.
You must not misuse our website, attempt to interfere with its operation or use it for unlawful purposes.
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3. Products
We take reasonable care to describe and photograph our products accurately.
Colours and appearance may vary slightly depending on lighting, photography, screen settings and the natural characteristics of the materials used.
Products containing natural materials such as crystals, minerals, stone, wood or handmade components will naturally vary in colour, markings, texture, shape and finish. These variations are part of their individual character and are not normally considered faults.
Product dimensions are approximate unless expressly stated otherwise.
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4. Wellness, Crystals & Product Information
Explore Breathe Repeat is a wellness and lifestyle retailer.
References to chakras, crystals, minerals, traditional practices, rituals, reflection, symbolism or similar subjects are provided for cultural, decorative and lifestyle context.
We do not claim that crystals, candles, essential oils, fragrances or other products diagnose, treat, cure or prevent any medical or psychological condition.
Traditional associations with crystals or chakras are not presented as guaranteed effects.
Our products and website content are not a substitute for professional medical or healthcare advice.
Always use products in accordance with the instructions, warnings and safety information supplied with them.
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5. Prices
All prices are shown in pounds sterling (£ GBP) unless stated otherwise.
The price payable is the price displayed at the time you place your order, together with any delivery charge or other cost clearly shown before checkout.
We may change prices at any time, but changes will not normally affect orders we have already accepted.
If we discover an obvious pricing or product-information error before accepting an order, we may contact you to confirm whether you wish to proceed at the correct price or cancel the affected item.
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6. Delivery Charges
Where Free UK Mainland Delivery is advertised, this applies to eligible UK mainland delivery addresses unless an exclusion or alternative charge is clearly shown before checkout.
Any delivery charge applicable to your order will be displayed before payment.
We currently deliver only to destinations made available through our checkout.
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7. Placing an Order
When you place an order, you are making an offer to purchase the products in your basket.
After placing your order, you will normally receive an automated acknowledgement confirming that we have received it. This does not necessarily mean that we have accepted the order.
A contract between you and Explore Breathe Repeat is formed when we confirm acceptance or dispatch of the goods.
Please check your order information carefully before submitting it and contact us promptly if you notice an error.
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8. Availability
All products are subject to availability.
Occasionally an item may become unavailable after an order has been placed, particularly where stock information is supplied by a third-party fulfilment partner.
If we cannot supply an item, we will contact you and refund any payment taken for that item.
We will not substitute another product without your agreement.
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9. Payment
Payment must be made using one of the payment methods offered at checkout.
Payments are processed through secure third-party payment providers. Explore Breathe Repeat does not store your full payment card details.
We reserve the right to delay or decline an order where payment has not been authorised or where we reasonably suspect fraud or unauthorised use.
Payment descriptor - Explore Breathe Repeat uses payment facilities also used by Berry & Grouse. Depending on your chosen payment method, transactions, payment confirmations or refunds may therefore display Berry & Grouse, C. Sutton or another payment-provider reference associated with our account. This does not affect your order with Explore Breathe Repeat.
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10. Delivery & Fulfilment
We will provide the available delivery information before you complete your purchase.
Unless another delivery period has been agreed with you, consumer orders should normally be delivered within 30 days of the contract being made.
Some Explore Breathe Repeat products are fulfilled or dispatched directly by trusted third-party suppliers or fulfilment partners.
Where an order contains products from different locations, items may arrive in separate parcels and at different times.
Using a fulfilment partner does not remove Explore Breathe Repeat's responsibilities to you as the retailer.
Please ensure that the delivery address supplied with your order is complete and accurate.
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Direct Supplier Fulfilment — Selected Faux Botanicals
Some faux botanicals and decorative planters sold by Explore Breathe Repeat are dispatched directly to you by one of our approved specialist fulfilment partners.
Where applicable, selected products may be fulfilled by Leaf Design Wholesale or another appointed supplier on our behalf.
This means your parcel may arrive separately from other items in your order and may occasionally arrive in supplier-branded outer packaging. Supplier dispatch documentation does not display Explore Breathe Repeat retail pricing.
Your purchase remains with Explore Breathe Repeat. Please contact us directly regarding your order, delivery, return or any product issue rather than contacting the fulfilment supplier.
Additional delivery charges may apply to certain remote or restricted UK locations. Where this occurs, we will contact you before dispatch with the applicable charge. You may either pay the additional charge and proceed or cancel the affected item for a full refund.
Carrier areas, restrictions and surcharges are subject to change.
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11. Delivery Problems
Please contact us at explore.ember@gmail.com if your parcel appears to be significantly delayed, damaged in transit or has not arrived.
Where a parcel is returned because an incorrect or incomplete delivery address was supplied, we may ask you to pay reasonable additional delivery costs before it is resent, where permitted by law.
This does not apply where the delivery failure was caused by us or our delivery partner.
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12. Your Right to Cancel an Online Order
For most goods purchased online, UK consumers have the legal right to change their mind.
You normally have 14 days from the day after receiving your goods to tell us that you wish to cancel.
You then normally have a further 14 days to return the goods.
To cancel, email:
You do not need to give us a reason.
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13. Exceptions to the Right to Cancel
The statutory change-of-mind cancellation right does not apply in certain circumstances provided by law.
These may include products made or clearly personalised to your specification, perishable goods, and certain sealed products that are not suitable for return for health protection or hygiene reasons once unsealed.
Where a cancellation exception applies to a particular EBR product, we will make this clear where appropriate.
These exceptions do not affect your rights where goods are faulty, damaged, misdescribed or otherwise fail to conform to the contract.
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14. Returning Change-of-Mind Purchases
Unless we agree otherwise, you are responsible for returning unwanted goods to us.
Products should be returned without unnecessary handling beyond what would reasonably be permitted when examining an item in a shop.
We may make a reasonable deduction from a refund where the value of returned goods has been reduced because they have been handled beyond what is reasonably necessary to establish their nature, characteristics and functioning.
Please contact us before returning an item so that we can provide the appropriate return instructions and return address. Some products may have been dispatched by a fulfilment partner and should not automatically be returned to the address shown on the original parcel.
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15. Refunds Following Cancellation
Where you validly cancel under your statutory cancellation rights, we will refund the amount due in accordance with applicable law.
If you paid a delivery charge, we will refund the cost of our standard delivery service. Any additional amount paid for an enhanced or premium delivery option does not have to be refunded beyond the standard delivery cost.
Refunds will normally be made using the original payment method.
Where goods must be returned, we may wait until we receive the goods back or you provide evidence that they have been sent back, whichever occurs first.
Refunds are normally made within 14 days of the relevant point required by law.
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16. Faulty, Damaged or Misdescribed Products
Your statutory rights are separate from the change-of-mind return right above.
Under the Consumer Rights Act 2015, goods supplied to consumers must be as described, of satisfactory quality and fit for purpose.
Consumers normally have a 30-day short-term right to reject goods that do not conform to the contract, subject to the applicable legal rules. Rights to repair, replacement, price reduction or refund may also apply depending on the circumstances.
If you believe an item is faulty, damaged or incorrect, please contact:
Please include your order number and, where helpful, photographs showing the problem.
Where goods are faulty or incorrectly supplied, we will bear the reasonable costs of any return that we require.
Nothing in these terms limits your statutory consumer rights.
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17. Candle, Fragrance & Product Safety
Always follow the product-specific safety instructions supplied with your purchase.
Candles should never be left burning unattended and must be kept away from children, pets, draughts and flammable materials.
Essential oils, aroma products and other fragranced products should be used only for their intended purpose and in accordance with the instructions provided.
Natural crystals or decorative elements incorporated into candles or other products should not be removed, repositioned or touched while the product is burning or hot.
If product-specific safety instructions differ from general information on our website, the product-specific instructions should be followed.
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18. Gift Purchases
You may purchase products for delivery to another person provided that you have their permission to supply the information reasonably required for delivery.
You remain responsible for ensuring that the delivery details supplied are accurate.
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19. Promotional Codes & Offers
From time to time we may offer promotional codes, discounts or special offers.
Unless stated otherwise, promotions cannot be exchanged for cash and may not be combined with another offer.
Individual promotions may have their own eligibility criteria, expiry dates or product exclusions. Where specific promotional terms conflict with this general section, the terms of the particular promotion will apply.
We may refuse use of a promotional code where it has expired, been used contrary to its terms or has been obtained or used fraudulently.
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20. Intellectual Property
The Explore Breathe Repeat name, branding, website design, original written content, graphics, photography and other materials created for us are protected by intellectual property law where applicable.
You may view and use the website for personal, non-commercial purposes.
You must not reproduce, republish, sell, distribute or commercially exploit our original website content without permission, except where permitted by law.
Third-party trademarks, product imagery and other materials remain the property of their respective owners.
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21. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the content, availability, security or privacy practices of independent third-party websites.
A link does not necessarily mean that we endorse or control the third party concerned.
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22. Our Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.
We are responsible for losses that are a foreseeable consequence of our breach of contract or failure to use reasonable care and skill.
We are not responsible for losses that were not reasonably foreseeable when the contract was formed.
Products purchased from Explore Breathe Repeat are intended principally for private and domestic use. If you use them for commercial or business purposes, different legal considerations may apply.
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23. Events Outside Our Reasonable Control
We are not responsible for delay or failure caused by events outside our reasonable control, provided that this does not remove rights which the law gives you.
Where such an event materially affects an order, we will take reasonable steps to keep you informed and minimise the effect where possible.
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24. Privacy & Cookies
Our Privacy Policy and Cookie Policy are set out below and explain how we handle personal information and use cookies and similar technologies when you use the Explore Breathe Repeat website.
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25. Complaints
If something has gone wrong, please contact us first so that we have an opportunity to resolve it.
Email: explore.ember@gmail.com
Please provide your name, order number where relevant, and a clear description of the issue.
We will aim to deal with complaints fairly and within a reasonable time.
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26. Changes to These Terms
We may amend these Terms & Conditions from time to time to reflect changes to our products, website, operating arrangements or legal requirements.
The terms applying to an order will generally be those made available to you when the order was placed.
The latest version will be published on this page with an updated date.
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27. Governing Law
If you are a consumer in the United Kingdom, you retain the protection of the mandatory consumer laws that apply to you.
These terms do not prevent you from bringing proceedings in a court that you are legally entitled to use.
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28. Contact Us
Questions about these Terms & Conditions can be sent to:
Explore Breathe Repeat
Email: explore.ember@gmail.com
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Privacy Policy
Last updated: 14 September 2026
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1. About Explore Breathe Repeat
This website is operated by Explore Breathe Repeat (“we”, “us”, “our”).
Explore Breathe Repeat is operated by C. Sutton, who also trades as Berry & Grouse. For the purposes of UK data protection law, C. Sutton is the controller of personal information collected and used through the Explore Breathe Repeat website.
If you have any questions about this policy, would like to exercise your data protection rights, or wish to make a data protection complaint, please contact:
Email: explore.ember@gmail.com
We handle personal information in accordance with applicable UK data protection and privacy law, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003, as amended.
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2. Information We Collect
We may collect personal information that you provide when you place an order, contact us, create an account, subscribe to marketing communications or otherwise interact with our website.
This may include your name, email address, telephone number, billing and delivery addresses, order information, payment-related information, correspondence and marketing preferences.
When you use our website, certain technical information may also be collected automatically, such as your IP address, browser and device information, pages viewed, referral information and cookie or analytics data.
We do not intentionally collect special category personal information unless it is necessary and appropriate for a particular reason.
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3. How We Use Your Information
We use personal information where necessary to operate Explore Breathe Repeat and provide our products and services.
This includes processing and fulfilling orders, taking payments, arranging delivery, communicating with you about your order, responding to enquiries, maintaining our website and customer services, preventing fraud and misuse, complying with legal and accounting requirements, analysing website performance and sending marketing communications where permitted.
We do not sell your personal information.
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4. Our Legal Bases for Using Personal Information
Depending on the circumstances, we rely on one or more lawful bases under UK data protection law.
We process information where it is necessary to perform a contract, for example when processing and delivering an order.
We may process information where necessary to meet a legal obligation, including accounting, tax and regulatory requirements.
We may rely on our legitimate interests where appropriate, for example to operate and improve our website, provide customer service, maintain security and protect our business from fraud, provided those interests do not override your rights.
Where the law requires your permission, including for certain marketing communications and non-essential cookies, we rely on your consent. You may withdraw consent at any time.
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5. Orders, Payments and Fulfilment
Payments are processed securely by third-party payment providers. We do not receive or store your full payment card details.
Where necessary to fulfil an order, we may share relevant information such as your name, delivery address and contact details with payment providers, suppliers, fulfilment partners and delivery companies.
Some Explore Breathe Repeat products may be dispatched directly by a third-party fulfilment or dropship supplier. These partners receive only the information reasonably required to process and deliver your order.
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6. Services We Use
Our website and online store are hosted using Wix, which provides website infrastructure, ecommerce functions, forms and related services.
We may also use payment providers, delivery companies, product fulfilment partners, email providers, analytics services and other technology providers where necessary to operate the website and business.
These organisations may process personal information on our behalf or, in some circumstances, act as separate data controllers under their own privacy policies.
We require personal information to be shared only where there is an appropriate reason for doing so.
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7. International Transfers
Some of the service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that it receives the protection required by UK law. This may include transfers to countries covered by UK adequacy regulations or the use of legally recognised contractual safeguards.
You may contact us if you would like further information about the safeguards used for international transfers.
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8. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or regulatory requirements.
Order and transaction information may normally be retained for up to six years where required for tax, accounting, contractual or legal purposes.
Customer service correspondence and enquiries will generally be retained only for as long as reasonably necessary to deal with the enquiry and any related matter.
Marketing information is retained until you unsubscribe, withdraw your consent or the information is no longer required. We may retain limited information where necessary to record that you have opted out so that we do not contact you again against your wishes.
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9. Marketing
We may send you news, product updates or offers where you have asked to receive them or where marketing is otherwise permitted by law.
You can unsubscribe at any time using the unsubscribe link provided in our marketing emails or by contacting us at explore.ember@gmail.com.
Unsubscribing from marketing will not prevent us from sending necessary service communications relating to an order or enquiry.
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​10. Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights including access to your personal information, correction of inaccurate information, deletion, restriction of processing, objection to certain processing, data portability and withdrawal of consent.
You also have an absolute right to object to personal information being used for direct marketing.
Requests can be made by emailing explore.ember@gmail.com.
We will respond to data protection rights requests without undue delay and normally within one calendar month, subject to the circumstances and any extensions permitted by law.
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11. Data Protection Complaints
If you believe that we have not handled your personal information correctly, you can make a data protection complaint by emailing:
Please provide enough information for us to understand and investigate your concern.
We will acknowledge a data protection complaint within 30 days, investigate it appropriately, keep you informed where necessary and provide an outcome without undue delay.
These complaint-handling requirements apply to organisations under the Data (Use and Access) Act 2025 and have been in force since June 2026.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK's independent data protection regulator.
Information Commissioner’s Office
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12. Security
We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Our website uses secure hosting and encrypted connections. We also limit access to personal information to those who reasonably need it to operate the business or provide relevant services.
No online service can guarantee absolute security.
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13. Children
Explore Breathe Repeat is intended for an adult audience and is not designed or directed towards children.
We do not knowingly seek to collect personal information from children. If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to address this.
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14. Automated Decision-Making
We do not currently use personal information to make solely automated decisions that produce legal or similarly significant effects on customers.
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15. External Websites
Our website may contain links to third-party websites or social media platforms.
Those organisations operate under their own privacy policies and Explore Breathe Repeat is not responsible for how independent third parties collect or use personal information when you leave our website.
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16. Changes to This Policy
We may update this Privacy & Cookie Policy when our website, services, suppliers or legal obligations change.
The latest version will be published on this page and the Last updated date will be amended accordingly.
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17. Contact
For privacy questions, data protection rights or data protection complaints, please contact:
Explore Breathe Repeat
Email: explore.ember@gmail.com
Cookies Policy
Last updated: 14 September 2026
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1. About Cookies
Explore Breathe Repeat uses cookies and similar technologies to help our website operate correctly, remember preferences, understand how the website is used and, where enabled, support marketing and advertising.
A cookie is a small file or piece of information stored on or accessed from your computer, tablet or mobile device when you visit a website.
Some cookies are necessary for the website to work. Others are optional and will only be used where permitted by law and, where required, after you have given your consent.
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2. Cookies We Use
We may use the following types of cookies:
Essential cookies
These are necessary for the operation and security of the website and for services you request. They may be used for functions such as shopping baskets, checkout, account security, fraud prevention and remembering your cookie choices.
Essential cookies do not normally require your consent because the website or service you have requested cannot function properly without them.
Functional cookies
These help remember choices or preferences and may improve how the website works for you.
Where consent is legally required for these cookies, they will not be activated until you have made your choice.
Analytics cookies
These help us understand how visitors use Explore Breathe Repeat, such as which pages are visited and how customers move around the website.
This information helps us understand website performance and improve the customer experience.
Where consent is required, these cookies will not be activated until you have agreed to them.
Marketing cookies
Where enabled, marketing cookies or similar technologies may help measure advertising, understand the effectiveness of campaigns or provide more relevant advertising.
These technologies will only be used in accordance with applicable privacy and electronic communications law.
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3. Wix and Third-Party Cookies
The Explore Breathe Repeat website is hosted by Wix.
Wix may place or use cookies and similar technologies that are necessary to provide website, ecommerce, security, checkout and other functionality.
We may also use third-party services for functions such as analytics, payments, marketing or embedded content. These providers may place their own cookies where their services are enabled.
The cookies and providers in use may change as website features are added, removed or updated.
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4. Cookie Consent
When you first visit our website, you may be shown a cookie consent banner allowing you to manage your preferences.
Where consent is required, optional cookies will not be activated simply because you continue browsing the website. Consent must involve an active choice.
You may be given options to:
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Accept optional cookies
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Reject optional cookies
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Manage your preferences
Essential cookies may continue to operate because they are necessary to provide the website and services you request.
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5. Changing Your Cookie Preferences
You can change or withdraw your cookie choices at any time using the Cookie Settings option available on our website.
Withdrawing consent does not affect processing that took place before consent was withdrawn.
You can also control or delete cookies using your browser settings. However, blocking certain essential cookies may prevent parts of the website, basket or checkout from working correctly.
The ICO states that people should be able to withdraw consent and control non-essential technologies easily.
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6. Similar Technologies
The same principles may apply to technologies other than traditional cookies, including pixels, local storage and other technologies that store information on, or access information from, your device.
Where these technologies require consent, we treat them in the same way as optional cookies.
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7. How Long Cookies Remain
Some cookies operate only for the duration of your browsing session and are deleted when you close your browser.
Others may remain on your device for a longer period so that preferences or other information can be recognised when you return.
The duration depends on the particular cookie and service being used.
Where available, our Cookie Settings panel provides further information about the cookies and technologies currently in use.
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8. Changes to This Cookie Policy
We may update this Cookie Policy if our website, Wix services, third-party providers or legal requirements change.
The latest version will always be published on this page with an updated date.
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9. Contact
If you have any questions about our use of cookies or personal information, please contact:
Explore Breathe Repeat
Email: explore.ember@gmail.com
Product Compliance & Safety
Last updated: 14 September 2026
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Explore Breathe Repeat offers a considered collection of wellness, home fragrance, lighting, natural minerals and decorative home products sourced from established manufacturers, wholesalers and specialist suppliers.
This section sets out the general product safety, care, labelling and compliance principles that apply across the Explore Breathe Repeat collection.
Where a product is manufactured, supplied or fulfilled by a third party, technical specifications, material information, conformity information, chemical classification, safety information, testing, certification and other product claims are based on information and documentation provided by the relevant manufacturer or supplier.
Explore Breathe Repeat does not present supplier or manufacturer test results, certificates or technical claims as independent testing carried out by Explore Breathe Repeat.
Supplier specifications, safety information, product records and relevant compliance documentation are retained where applicable.
Product-specific warnings, instructions and safety information supplied with an individual product always take precedence over the general guidance below.
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General Product Safety
Explore Breathe Repeat products are supplied for their stated domestic, decorative, lifestyle, fragrance, lighting or wellness use unless expressly described otherwise.
Products should always be used for their intended purpose and in accordance with any instructions, labels and warnings supplied with them.
Where applicable, products may include manufacturer or supplier identification, product references, batch information, conformity markings, electrical ratings, material information, chemical hazard information and other traceability details.
Customers should discontinue use of any product that becomes damaged, unstable, excessively worn or otherwise appears unsafe.
If Explore Breathe Repeat becomes aware of a product-safety concern, we may suspend the product from sale, seek further information from the supplier or manufacturer, contact affected customers, provide revised safety information, withdraw or recall the product and take any other action required by applicable product-safety legislation.
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Candles & Crystal Candles
Our candle collection may include fragranced candles, crystal candles, chakra-inspired candles, wood-wick candles and larger decorative candle designs.
Candles should always be used in accordance with the warning label and care instructions supplied with the individual product.
Place candles upright on a stable, level and heat-resistant surface.
Keep burning candles well away from:
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Curtains and soft furnishings
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Paper and books
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Dried or artificial flowers
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Clothing and bedding
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Decorative objects that may catch fire
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Draughts and open windows
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Children and pets
Never leave a burning candle unattended.
Do not move or carry a candle while it is burning or while the wax or container remains hot.
Keep the wax pool free from spent matches, wick trimmings and other loose debris.
Never add oils, herbs, loose crystals or other materials to a burning candle.
Allow candles and their containers to cool fully before touching, moving or cleaning them.
A candle snuffer may be used where suitable. Do not use water to extinguish a candle.
Always follow any product-specific instructions concerning wick trimming, maximum burn time and the point at which the candle should no longer be burned.
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Crystal Candles
Some Explore Breathe Repeat candles contain natural crystals, gemstones or mineral decoration.
Crystals are natural materials and may vary in colour, clarity, markings, shape, size and placement. These variations are characteristic of natural minerals and are not normally considered faults.
Do not touch, remove or reposition crystals while the candle is burning or while the wax and container remain hot.
Customers should follow the individual product instructions regarding any crystals or decorative materials incorporated into the candle.
References to chakras, crystals, gemstones, reflection, balance or traditional mineral associations are provided for cultural, decorative and lifestyle context only.
Explore Breathe Repeat does not claim that crystals, gemstones or chakra products diagnose, treat, cure or prevent any medical or psychological condition.
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Candle Fragrance & Labelling
Fragranced candles may contain fragrance ingredients that require particular hazard, allergen or precautionary information.
Where applicable, relevant chemical classification, fragrance information, warning statements and labelling are based on information supplied by the manufacturer or fragrance/product supplier.
Explore Breathe Repeat does not reformulate finished candles unless expressly stated.
Customers should retain and follow the safety label supplied with each candle.
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Essential Oil Blends
Explore Breathe Repeat essential oil blends are sold principally for use with suitable aroma diffusers and for home fragrance.
They are not sold by Explore Breathe Repeat as medicines, food products or therapeutic treatments.
Unless an individual product is expressly labelled and supplied for another purpose, essential oil blends should not be:
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Swallowed or consumed
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Added to food or drink
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Applied directly to the skin
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Applied around the eyes or other sensitive areas
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Used in a bath
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Used for any purpose not stated by the manufacturer
Keep essential oils securely closed and out of reach of children and pets.
Avoid contact with eyes. If accidental contact occurs, follow the safety information supplied with the product and seek appropriate advice where necessary.
Always follow the instructions supplied with the oil and the diffuser or fragrance product in which it is being used.
Essential oils are concentrated substances and should be used carefully.
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Chemical Classification & Safety Information
Essential oil blends are mixtures whose classification depends upon their individual formulation.
Where a blend is classified as hazardous, appropriate hazard and precautionary information supplied for that formulation may include:
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Hazard pictograms
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Signal words
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Hazard statements
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Precautionary statements
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Allergen or sensitisation information
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Disposal guidance
Explore Breathe Repeat sells essential oil blends as supplied and does not reformulate them.
Chemical safety and classification information is based on documentation supplied through the relevant manufacturer or supplier.
Product labels should not be removed, altered or obscured.
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Aroma Diffusers & Electrical Wellness Products
Explore Breathe Repeat may offer ultrasonic aroma diffusers and other electrical wellness or ambient products.
These products are supplied as finished electrical goods from third-party suppliers or manufacturers.
Explore Breathe Repeat does not rewire, modify or alter finished electrical products before sale.
Customers should use only suitable cables, plugs, adaptors and accessories supplied or recommended for the product.
Where an aroma diffuser contains a water reservoir:
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Disconnect the product before filling, emptying or cleaning unless the manufacturer's instructions state otherwise
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Do not immerse electrical components in water
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Do not allow water to enter plugs, cables, connectors or electrical controls
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Do not overfill beyond the stated maximum level
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Use only fragrance products suitable for that diffuser
Do not use an electrical product if the cable, adaptor, plug, housing, switch or connector appears damaged.
Stop using a product immediately if it:
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Overheats
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Sparks
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Produces a burning smell
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Operates unusually
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Develops visible electrical damage
Always follow the manufacturer's operating and cleaning instructions.
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Electrical Conformity
Electrical products may be subject to electrical safety, electromagnetic compatibility, restricted-substances and other applicable product requirements.
Where conformity marking or technical documentation is required, Explore Breathe Repeat relies upon the relevant manufacturer or supplier information and documentation for the product concerned.
Applicable conformity markings, electrical ratings, manufacturer information and safety labels supplied with an electrical product should not be removed or obscured.
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Lamp Bases & Decorative Electrical Lighting
Explore Breathe Repeat may offer finished lamp bases and decorative electrical lighting products supplied by specialist trade suppliers or manufacturers.
This section does not include handmade lampshades.
Where lighting products are drop shipped or dispatched directly by a supplier, Explore Breathe Repeat does not physically alter, rewire or modify the product before dispatch.
Customers should always use bulbs of the correct fitting, type and maximum wattage specified for the individual lamp.
Unless expressly described otherwise, electrical lighting should be treated as suitable for indoor use only.
Place lamps on a stable, level surface.
Keep electrical lighting away from:
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Water and damp environments
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Open flames
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Excessive heat
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Areas where cables may create a trip hazard
Do not operate a lamp where the cable, plug, switch, lampholder or other electrical component appears damaged.
Discontinue use if overheating, unusual flickering, burning smells or other abnormal operation occurs.
Product-specific electrical and conformity information is based on the documentation, markings and instructions supplied by the relevant manufacturer or trade supplier.
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Electrical Waste & Recycling
Electrical and electronic products should not normally be disposed of with ordinary household waste.
At the end of an electrical product's useful life, customers should use an appropriate electrical recycling or collection route.
Where applicable, information about available electrical recycling or take-back arrangements will be provided in accordance with the arrangements operated by Explore Breathe Repeat.
Batteries, electrical accessories and electronic components should be disposed of responsibly through appropriate local recycling services where applicable.
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Crystals & Minerals
Our crystal and mineral collection may include:
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Natural mineral pieces
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Polished stones
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Tumbled stones
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Palm stones
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Selenite
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Rose Quartz
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Amethyst
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White Howlite
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Quartz
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Mineral bowls and resting plates
Natural crystals and minerals vary in colour, markings, pattern, veining, transparency, texture, shape and dimensions.
These natural variations are characteristic of the material and mean that individual pieces will not be identical.
Crystals and minerals are decorative and tactile wellness objects and should not be treated as toys.
Keep small stones and mineral pieces away from babies, young children and pets where there is a risk of swallowing or choking.
Do not ingest, lick or intentionally place crystals or natural mineral products in the mouth.
Natural minerals may chip, crack or break if dropped or struck against a hard surface.
Discontinue use where a broken product develops sharp or unstable edges.
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Crystal & Mineral Associations
Descriptions may refer to traditional associations connected with particular minerals or crystals.
These references are provided for cultural, historical and lifestyle context.
Explore Breathe Repeat does not claim that crystals or minerals:
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Diagnose illness
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Treat or cure medical conditions
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Prevent illness
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Alter physical or mental health
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Provide guaranteed emotional, spiritual or therapeutic effects
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Selenite Products
Selenite is a naturally soft mineral and requires gentle handling.
Our selenite collection may include:
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Palm stones
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Bowls
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Resting plates
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Candle holders
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Other decorative mineral pieces
Natural lines, layers, surface markings, translucency and differences in colour are characteristic of selenite.
Selenite is sensitive to moisture and should normally be kept dry.
Clean gently with a soft, dry cloth unless the individual product instructions state otherwise.
Do not immerse selenite products in water.
Avoid abrasive cleaners, chemical sprays and prolonged exposure to damp environments.
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Selenite Candle Holders
Selenite candle holders combine a natural mineral with candlelight and should therefore be used with particular care.
Place the holder on a stable, level and heat-resistant surface.
Use only an appropriate candle size and type for the holder.
Never allow the flame to contact the sides, rim or decorative surface of the holder.
Never leave a burning candle unattended.
Keep candle holders away from children, pets, draughts and combustible materials.
Selenite may become warm during use.
Allow both the candle and the holder to cool fully before moving, handling or cleaning them.
Do not immerse a selenite candle holder in water.
If the mineral becomes badly cracked, unstable or damaged, discontinue candle use.
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Crystal Water Bottles
Explore Breathe Repeat Crystal Water Bottles combine reusable drinkware with decorative natural crystal or mineral components.
They are intended for normal drinking-water use in accordance with the individual product instructions.
Explore Breathe Repeat does not claim that crystals:
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Purify drinking water
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Change the chemical composition of water
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Add nutrients to water
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Improve the health properties of water
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Provide medical or therapeutic effects when used with drinking water
The product should be used only in its supplied configuration.
Do not place loose crystals or stones directly into drinking water unless the manufacturer specifically states that the product has been designed for this purpose.
Materials intended to come into contact with drinking water are based on the construction and suitability information supplied by the relevant manufacturer or supplier.
Customers should follow the individual product instructions relating to:
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Washing
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Dishwasher use
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Hot liquids
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Freezing
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Carbonated drinks
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Temperature limitations
Do not assume a bottle is suitable for boiling liquids, freezing or dishwashing unless this is expressly stated for the individual product.
Glass bottles should be inspected regularly and should not be used if cracked, badly chipped or damaged.
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Hurricane Candle Holders, Lanterns & Decorative Candle Accessories
Explore Breathe Repeat may offer glass hurricanes, lanterns and other decorative candle holders.
These products should only be used with a candle size and type suitable for the individual design.
Place candle holders on a stable, level and heat-resistant surface.
Keep the flame clear of:
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Glass sides
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Rims
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Handles
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Decorative materials
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Surrounding objects
Never leave a burning candle unattended.
Keep candles and candle holders away from children, pets, draughts and combustible materials.
Glass and metal components may become hot during use.
Allow the entire product to cool fully before:
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Moving it
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Replacing the candle
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Cleaning it
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Touching metal or glass near the flame area
Do not expose hot glass suddenly to cold water or a very cold surface.
Do not use a glass candle holder that is cracked, badly chipped or otherwise damaged.
Decorative candle holders should not be used as oil burners or for any purpose other than that for which they were designed.
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Journals & Notebooks
Explore Breathe Repeat may offer handmade journals, notebooks and paper products.
Our current collection may include traditionally made Lokta paper and natural-fibre or handcrafted covers.
Handmade papers naturally vary in:
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Texture
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Colour
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Fibre distribution
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Surface markings
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Edge finish
These variations form part of the character of handmade paper and are not normally considered faults.
Paper products should be kept away from:
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Naked flames
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Candles
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Excessive heat
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Water and damp environments
Unless expressly sold as children's products, Explore Breathe Repeat journals and notebooks are intended as general stationery and lifestyle products rather than toys.
Material and construction information is based on details supplied by the relevant producer or supplier.
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Faux Plants, Trees, Flowers & Wreaths
Explore Breathe Repeat may offer artificial plants, trees, floral arrangements, individual stems, garlands and decorative wreaths.
These are decorative products and are not toys or edible items.
Materials and construction vary between designs, so customers should always read the individual product description.
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Small Parts & Internal Wire
Some faux botanical products may contain:
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Internal shaping wire
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Artificial berries
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Detachable leaves
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Flowers or petals
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Decorative moss
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Stones
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Bark
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Small decorative components
Keep small or detachable components away from babies, young children and pets where they could be swallowed or chewed.
Faux flowers and foliage are not intended for direct contact with food.
When used around dining or kitchen areas, keep decorative foliage away from food preparation surfaces, cooking appliances and open food.
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Fire & Heat Safety
Unless an individual product is expressly described otherwise, faux plants, flowers and wreaths should not be regarded as fire-resistant or fire-retardant.
Keep artificial foliage well away from:
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Naked flames
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Candles
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Open fires
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Log burners
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Stoves
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Radiators
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Hot light bulbs
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Cooking appliances
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Other direct heat sources
Where a product is specifically described as fire-resistant or fire-retardant, this statement is based on the supplier information for that particular product.
Fire-resistant does not mean fireproof.
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Indoor & Outdoor Use
Unless expressly described as suitable for outdoor use or UV-resistant, faux botanical products should principally be treated as indoor decorative items.
Standard artificial foliage may fade, discolour or deteriorate when exposed to:
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Strong sunlight
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Rain
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Frost
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High humidity
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Changing temperatures
Wreaths not specifically designed for permanent outdoor use may be displayed temporarily in a sheltered exterior location but should be protected from severe weather.
Products described as UV-resistant or UV-protected are based on the manufacturer's or supplier's specification.
UV protection may reduce fading but cannot prevent natural weathering indefinitely.
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Positioning & Stability
Plants, trees and wreaths may be packed closely during transport.
After unpacking, branches and leaves may be gently shaped to restore their intended appearance.
Flexible stems containing internal wire should be adjusted gradually.
Avoid forceful or repeated sharp bending, which may weaken the stem or expose internal wire.
Freestanding plants and trees should be positioned on a firm, level surface.
Tall or top-heavy products should be appropriately stabilised.
Hanging wreaths and foliage should be secured using fixings suitable for:
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The product's weight
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The mounting surface
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The intended location
Do not position large decorative arrangements where they may obstruct:
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Doors
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Stairs
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Emergency routes
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Frequently used walkways
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Care & Cleaning
Faux botanicals require no watering.
Dust gently using a soft cloth, feather duster or soft brush.
Where deeper cleaning is required, wipe suitable surfaces gently with a soft, slightly damp cloth.
Do not immerse or saturate artificial plants, flowers, wreaths or their containers unless the individual product instructions specifically permit this.
Avoid harsh chemicals, bleach, solvents, abrasives and household polishing sprays.
Natural-wood trunks, woven bases, hand-finished containers and decorative substrates should be kept as dry as possible.
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Natural Sheepskin Fleeces
Explore Breathe Repeat may offer selected genuine sheepskin fleeces supplied through our established homeware range.
Selected sheepskin products are supplied by Hanlin Ltd, a specialist UK trade supplier of sheepskin and related products.
Sheepskin is a natural material.
Individual products will vary in:
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Shape
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Dimensions
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Wool length
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Density
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Texture
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Markings
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Shade
These natural variations are characteristic of genuine sheepskin and mean that no two products will be identical.
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Supplier Testing & Documentation
Supporting documentation supplied in connection with selected sheepskin products includes material testing covering specified sheepskin samples and selected substances or characteristics.
Supplier documentation held for specified products may include testing relating to areas such as:
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Formaldehyde
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Soluble heavy metals
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Chromium VI
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Pesticide residues
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Colour fastness
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Material performance
Supporting documentation also includes an OEKO-TEX® LEATHER STANDARD certificate covering specified chrome-free tanned woolskin products within its stated scope.
Animal-welfare and processing documentation supplied through the sheepskin supply chain relates to the particular facility, material or product identified within the relevant documentation.
Certificates and test reports apply only to the products, samples, manufacturers, facilities and validity periods identified within the documents.
Explore Breathe Repeat does not extend supplier certification or testing beyond the scope for which it was issued.
Hanlin has advised that its hides and sheepskins are sourced as by-products of the meat industry. This is a supplier statement and is not presented as an independent Explore Breathe Repeat certification.
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Sheepskin Care
Care information should always be checked against the label supplied with the individual product.
General sheepskin care may include:
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Shaking the fleece regularly
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Gentle dry vacuuming using plain suction
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Spot cleaning light marks with a damp cloth where appropriate
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Avoiding tumble drying
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Avoiding direct heat
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Reducing prolonged exposure to strong sunlight
Where washing is permitted by the care label, use a suitable mild detergent and follow the product-specific instructions.
Dyed sheepskin may require professional cleaning and colours may fade or bleed if washed.
Always follow the care label supplied with the individual fleece.
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Decorative Homewares
Explore Breathe Repeat may offer decorative home accessories made from materials including:
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Glass
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Metal
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Ceramic
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Stone
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Resin
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Wood
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Woven materials
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Mixed decorative materials
Products should be used only for the purpose described on the individual listing.
Decorative homewares should be placed securely on stable surfaces.
Keep products away from excessive heat, flames, water or damp where their construction is not suitable for those conditions.
Glass and ceramic items should not be used where they become badly cracked, broken or unstable.
Decorative products should not be treated as toys unless expressly sold for that purpose.
Where a product is designed for:
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Candle use
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Electrical use
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Food contact
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Outdoor use
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Another specialist function
the relevant product-specific instructions and safety information take precedence over the general guidance in this section.
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Product Materials & Natural Variation
Many Explore Breathe Repeat products include natural, handmade or hand-finished materials.
These may include:
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Crystals
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Minerals
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Natural stone
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Glass
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Wood
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Sheepskin
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Handmade paper
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Hand-finished decorative surfaces
Natural variation may include differences in:
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Colour
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Pattern
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Shape
-
Dimensions
-
Texture
-
Veining
-
Surface markings
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Hand finishing
Reasonable natural variation is part of the character of these products and is not normally considered a manufacturing fault.
Product measurements are approximate unless expressly stated otherwise.
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Commercial, Hospitality & Trade Use
Explore Breathe Repeat products are sold principally for their stated domestic, decorative, personal or lifestyle use unless expressly described otherwise.
Customers purchasing products for use within:
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Hotels
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Bed and breakfast accommodation
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Holiday lets
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Spas
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Restaurants
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Offices
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Retail environments
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Events
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Commercial interior projects
should determine whether additional fire-safety, electrical, insurance, site-specific, risk-assessment or industry requirements apply to the proposed installation.
A product should not be regarded as:
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Contract-grade
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Hospitality-certified
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Commercial fire-rated
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Suitable for a specific regulated environment
unless this is expressly stated and supported by appropriate product information or documentation.
Where available, relevant supplier documentation may be requested before a product is specified for a commercial project.
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Supplier Claims & Manufacturer Information
Explore Breathe Repeat sources finished products from third-party manufacturers, wholesalers and specialist suppliers.
Where we refer to matters such as:
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Electrical conformity
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Chemical classification
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Fragrance ingredients
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Candle composition
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Food-contact suitability
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Fire resistance
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Flame retardancy
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UV resistance
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Fibre or material composition
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Leather or textile certification
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Product testing
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Environmental characteristics
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Ethical or welfare information
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Technical performance
the information is based on documentation or statements supplied for the relevant product unless expressly stated otherwise.
Explore Breathe Repeat does not present manufacturer or supplier information as independent Explore Breathe Repeat testing.
A certificate, test report or supplier statement applies only to the particular:
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Product
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Material
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Sample
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Production facility
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Manufacturer
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Batch
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Certification period
identified within that documentation.
We do not extend certifications or technical claims beyond their documented scope.
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Third-Party Fulfilled Products
Some Explore Breathe Repeat products may be dispatched directly to customers by a third-party supplier or fulfilment partner.
Where this occurs, the product is supplied as a finished item and Explore Breathe Repeat does not normally open, modify, rewire, reformulate or repack the product before dispatch.
Product safety, composition, conformity, labelling, testing and performance information is therefore based on information provided through the relevant manufacturer or supplier.
This does not affect Explore Breathe Repeat's responsibilities to customers as the retailer.
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Product Instructions & Safety Labels
Customers should retain all safety labels, instruction leaflets and care information supplied with a product.
Safety markings, hazard labels, electrical ratings and manufacturer warnings should not be removed or obscured.
Where information supplied with an individual product differs from general guidance on this page, the product-specific instructions should be followed.
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Documentation Requests
Where available and appropriate, Explore Breathe Repeat may provide or request further product or supplier information relating to:
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Product specifications
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Material information
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Care instructions
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Manufacturer safety guidance
-
Electrical conformity information
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Chemical safety information
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Fragrance or allergen declarations
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Product testing
-
Food-contact information
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Fire-performance information
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Supplier compliance statements
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Certificates or technical documentation
Some documents may contain confidential supplier, manufacturing, technical or commercial information and may not therefore be suitable for publication or distribution in full.
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Product Safety Concerns
If you believe that a product supplied by Explore Breathe Repeat may present a safety issue, please discontinue use and contact us.
Where possible, please provide:
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The product name
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Your order number
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Details of the concern
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Photographs showing the issue
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Any product, batch or label information visible on the item
This information helps us investigate the issue with the relevant manufacturer or supplier.
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Contact
For product safety, product information or compliance enquiries, please contact:
Explore Breathe Repeat
Email: explore.ember@gmail.com
Where your enquiry relates to a particular product, please include the product name and your order number where applicable.